Supering AI Life Assistant by Supering Technology LLC
⚠️ Warning: Account deletion is permanent and cannot be undone. All your data will be permanently deleted.
Method 1: Delete Through the App (Recommended)
- Open the Supering app on your device
- Tap the Profile tab (bottom right)
- Tap Settings (gear icon)
- Scroll down to the Account section
- Tap Delete Account
- Read the warning message carefully
- Type "DELETE" to confirm
- Tap Delete My Account Permanently
Processing time: Immediate
Method 2: Request Deletion via Email
Send an email to: hello@supering.io
Subject: Supering Account Deletion Request
Include in your email:
- Your Supering account email address
- Your full name (as registered)
- Statement: "I request permanent deletion of my Supering account"
Processing time: Within 48 hours
What Gets Deleted
When you delete your Supering account, the following data is permanently removed:
- ✓ Your profile information (name, email, photo, bio)
- ✓ All notes, tasks, reminders, and diary entries
- ✓ Goals and progress tracking data
- ✓ AI conversation history and prompts
- ✓ Files and photos you've uploaded
- ✓ Calendar integrations and synced events metadata
- ✓ Health and fitness data synced to the app
- ✓ Voice recordings and transcripts (if any stored)
- ✓ App preferences and settings
- ✓ Subscription and payment information
- ✓ Push notification tokens
What We Retain
For legal, security, and fraud prevention purposes, we may retain:
- Anonymized analytics data (no personal identifiers)
- Transaction records (required by law, anonymized after 90 days)
- Records of deletion request for compliance
- Aggregated usage statistics (cannot be linked to you)
Data Retention Period
- Account data: Deleted immediately upon request
- Backup systems: Purged within 30 days
- Cached content: Removed within 7 days
- OAuth tokens: Revoked immediately
- Health data: Deleted immediately (not retained in backups)
- Anonymized analytics: Retained indefinitely (no personal data)
Before You Delete
Consider these alternatives:
- Export your data: Go to Profile → Settings → Export My Data to download all your content
- Temporarily disable: Simply log out and take a break
- Delete specific content: Remove individual notes, tasks, or entries instead of entire account
- Revoke integrations: Disconnect Google Calendar or health apps without deleting your account
Third-Party Integrations
Deleting your Supering account does not automatically delete data from third-party services you connected:
- Google Calendar: Events created remain in your Google Calendar (not deleted)
- Apple Health / Google Fit: Your health data remains in those apps (we only read, not control)
- OAuth tokens: Access permissions are revoked immediately
Subscription Cancellation
If you have an active subscription, you must cancel it separately through your app store:
- iOS: Settings → [Your Name] → Subscriptions → Supering → Cancel Subscription
- Android: Google Play Store → Menu → Subscriptions → Supering → Cancel Subscription
Account deletion does not automatically cancel your subscription or issue refunds.
Reactivation
Once deleted, your account cannot be recovered. You may create a new account with the same email after 30 days, but all previous data will be lost.
Need Help?
Email: hello@supering.io
Response time: Within 48 hours
Company: Supering Technology LLC